Issue & Crisis Communication
B&P can boast extensive experience in this area, both in implementing prevention plans and in managing corporate crises.
It can cover the following areas:
Ex ante
- Identification of potential crisis areas
- Preparation of action plans and procedures
- Management training
- Production of standard materials
- Preparation of action plans for the various crisis hypotheses
- Definition of crisis prevention communications strategies
- Monitoring measures in possible crisis situations
Ex post
- Strategic analysis of the crisis situation
- Definition and assessment of alternative plans
- Mapping out interlocutors
- Creation and direction of a crisis committee
- Definition of procedures and responsibilities
- Preparation of a crisis communications plan, in coordination with top management and legal advisers
- Ongoing monitoring
- Operations support for management and legal advisers
- Implementation of communications targeted at the media and defined audiences
- Reactive management of crisis communications
- Launching of communications plans after the crisis
